Open 7 Days — Mon to Sun, 9AM – 6PM AWST
Get in Touch With Us
Have a question about an appliance, want to check stock, need help with an order, or ready to visit our Welshpool showroom? We'd love to hear from you — our team is here seven days a week.
Open Today — 09:00 AM to 06:00 PM AWST
Phone
+61 424 260 450
Tap to call — fastest response
Email
[email protected]
We reply within 2 business days
Address
Unit 4/125-129
Welshpool Road
Welshpool Road
Welshpool WA 6106
Hours
Mon – Sun
09:00 AM – 06:00 PM AWST
Warranty or Refund Queries? If your enquiry relates to a warranty claim, refund, or product fault, please also review our Warranty Policy and Complaints Policy before contacting us — these pages answer most common questions and explain your rights under Australian Consumer Law. For urgent matters, please call us directly on +61 424 260 450.
Send Us a Message
We respond to all enquiries within 2 business days
Message Sent Successfully!
Thank you for getting in touch. Our team will review your message and respond within 2 business days. For urgent matters, please call us on +61 424 260 450.
WA White Goods — Welshpool Showroom
Unit 4/125-129 Welshpool Road, Welshpool WA 6106 · Open 7 Days, 09:00 AM – 06:00 PM AWST
?Frequently Asked Questions
What are your opening hours?
We are open Monday to Sunday, 09:00 AM to 06:00 PM AWST — seven days a week. Call ahead on +61 424 260 450 to confirm availability for in-person visits on public holidays.
Can I inspect appliances before buying?
Yes — we actively encourage in-person inspection, especially for Grade C, D, or E condition items. Visit our Welshpool showroom at Unit 4/125-129 Welshpool Road during business hours. Our team will walk you through the appliance's specific condition and test results.
Do you offer delivery across Perth?
Yes, we deliver to addresses across the Perth metropolitan area and select regional WA locations. Delivery fees and timeframes vary depending on your location and appliance size. Visit our Shipping Policy for full details, or contact us for a delivery quote.
How do I make a warranty claim?
All appliances come with a 90-day warranty. Contact us by phone or email with your order number, a description of the fault, and photos if possible. We acknowledge all claims within 2 business days. See our Warranty Policy for the full process.
Do you accept trade-ins?
Yes, we assess appliances for trade-in at our Welshpool premises. Not every item will be suitable for our reconditioning programme, but we will always give you an honest assessment. Contact us or bring the appliance in during business hours for evaluation.
What payment methods do you accept?
We accept all major credit and debit cards, bank transfer, and Afterpay (buy now, pay later in four fortnightly instalments). All prices are inclusive of GST. See our Payment Policy for full details.
How quickly do you respond to email enquiries?
We aim to respond to all email enquiries within 2 business days. For a faster response, call us on +61 424 260 450 during business hours — our team can usually assist immediately over the phone.
Where are you located and how do I get there?
We are at Unit 4/125-129 Welshpool Road, Welshpool WA 6106 — approximately 8 km from Perth CBD, with on-site parking available. Use the Google Maps links on this page for turn-by-turn directions from your location.
